You can send us a e-mail is there is a missing pet in our database. We will put the request on top of our to-do list for new animales and promptly, depending on the compexity of the research, publish a new entry.

We support the following label formats:

• 99 x 30 mm
• 99 x 38 mm
• 105 x 38 mm
• 90 x 60 mm
• 195 x 66 mm
• 91 x 130 mm
• 133 x 191 mm

Petdata label printing supports Avery Zweckform 60mm x 90mm (L4728) microperforated labels and 105 x 38mm (C32258) labels.

105 x 38 mm label printing requires a printer that is capable of borderless printing.

The format 99 x 38 mm is suitable for printers that can not print borderless.

The order and settlement will be handled by our payment service providers (billwerk GmbH and heidelpay GmbH).

After ordering, you will automatically receive your access data and invoice by e-mail.

You can use the petdata application immediately.

When you start the petdata application, all data is automatically updated. You are always up to date.

You can customize the colors and your logo of the labels in the petdata application.

To make these settings, click "Customize Colors" under Labels. You can now change the colors for the different parts of a label or the logo.

If you use prefabricated microperforated labels, such as e.g. Avery Zweckform L4728 (60 x 90 mm) or C32258 (105 x 38 mm), a millimeter accurate printing and thus an adjustment of the printer might be required.

To make these settings, click "Page Setup" under Labels. Print out the adjustment sheet and follow the instructions.

You can enter your PLU, EAN codes and prices under "Article Management"

In addition, you have the option of downloading the list as an Excel file and upload it with entered codes.

You can add new users under "Users" menu in the application. We support different permissions levels that can be set for each individual store.

The petdata application runs on any modern browser. It is independent of the operating system and requires no installation.